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American Express is to cut 3,500 jobs to prepare for AI even as its quarterly profits jump 28%

American Express is to cut 3,500 jobs to prepare for AI even as its quarterly profits jump 28%

More than 2,000 British employees at the credit card giant's London and Burgess Hill offices are facing uncertainty, with no indication yet of which positions will be eliminated. Chief financial officer Christophe Le Caillec said the cuts would make the firm 'leaner, more agile, and also to prepare for AI'. The restructuring carries a $336 million charge. Shares closed down more than 3%.

Barclays announced 5,000 job cuts of its own in an AI push just days earlier.

Amex raised its Platinum Card fee from $695 to $895, and almost every customer kept it.

This year, AI has been cited as a factor in more than 120,000 US job cut announcements.

MoreThe IndependentAmex slashes 3,500 jobs and joins other financial companies culling staff as some leaders admit it’s for AIThe IndependentAmerican Express announces 3,500 layoffs despite profit jump and success of $895 Platinum CardNY PostAmerican Express to slash 5% of workforce in latest AI-driven layoffsThe SunMajor bank with thousands of UK staff to slash 3,500 jobs in AI push
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