The Newshound

Google is to investigate its London cloud outage after millions were left unable to pay and courts were knocked offline

A Revolut facial-recognition checkout terminal at a London cafe, of the kind left offline when a Google data-centre power failure knocked out Revolut card payments, transfers and cash withdrawals for more than 1,500…
A Revolut facial-recognition checkout terminal at a London cafe, of the kind left offline when a Google data-centre power failure knocked out Revolut card payments, transfers and cash withdrawals for more than 1,500…

Google attributed Tuesday's failure to a 'power event' in its 'europe-west2-b zone', with most customers restored by 3pm. The Financial Conduct Authority has contacted Google and is demanding explanations. Courts across England and Wales lost their video link system for custody defendants throughout the morning. By 5pm, only six of Revolut's 27 services had been restored.

Lloyds, HSBC and DPD customers also reported problems after the crash.

Revolut insisted all customers' 'money and data are safe' and apologised.

The Bank of England's Prudential Regulation Authority is also examining the outage.

MoreEvening StandardGoogle to investigate cloud outage after UK businesses hit by disruptionEvening StandardBanks and courts affected by disruption as Google apologises for cloud outageReutersEurope's financial regulators query Google over cloud outage that hit banksIrish TimesMillions affected by Revolut disruption linked to Google Cloud outageTechnology OrgGoogle Cloud London Outage Hits Revolut, UK Banks - Technology Org
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