Meta's Muse AI agent overtakes ChatGPT in app charts as Amazon blocks it and banks warn of fraud risk

From the Newshound archive · first published 23 September 2026 · last updated 24 September 2026.

Meta's new AI agent Muse has shot to the top of Apple's iOS app chart, overtaking ChatGPT in the fastest adoption seen since ChatGPT's own launch in 2022. The app is designed to carry out everyday tasks autonomously — from online shopping to filling out forms and negotiating on users' behalf. But its rise has already triggered a backlash from major platforms and financial institutions alarmed by its reach.

Amazon blocked Muse from its store this week, saying unauthorised AI agents violate its terms of use.

Financial industry investors fear Muse could compete directly with human advisors, weighing on sector stocks.