The Newshound

Royal Mail halts its second-class post overhaul until after Christmas despite Burnham's warning over missed delivery targets

Royal Mail's remaining 107 delivery offices will switch to alternate-weekday second-class deliveries on 11 January, following a union agreement that pushes the rollout past Christmas.
Royal Mail's remaining 107 delivery offices will switch to alternate-weekday second-class deliveries on 11 January, following a union agreement that pushes the rollout past Christmas.

Royal Mail's final 107 delivery offices will not shift to alternate-weekday second-class deliveries until January 11, following an agreement with the Communication Workers Union. The company had pledged to complete the transition across all 1,200 offices before Christmas. In the first quarter, only 85 per cent of first-class mail arrived next day, falling short of Ofcom's 90 per cent target. Prime Minister Andy Burnham described the service as 'unacceptable for far too long'.

The union warned earlier this month that Royal Mail was 'on the brink of collapse'.

Chief executive Alistair Cochrane says first-class quality of service is up 9% on the previous period.

Royal Mail's parent company passed into the hands of Czech billionaire Daniel Kretinsky last year.

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