Royal Mail is 'on the brink of collapse' as 400 postal workers quit every week ahead of Christmas

The Communication Workers Union warns that Royal Mail is hemorrhaging roughly 400 staff every week — up from 330 before the controversial DM26 delivery overhaul launched — and is demanding an emergency summit with the Government and management to avert a full breakdown. Workers across all four UK nations are warning of a Christmas 'nightmare' as unmanageable workloads, rising parcel volumes and the chaotic new routing system push postmen and women to walk up to 25,000 steps a day. The CWU wants the DM26 rollout paused immediately, with union general secretary Dave Ward calling the situation a 'ticking timebomb'.
Royal Mail is recruiting 22,000 temporary workers for the festive rush, but the union says the firm cannot recruit or retain staff fast enough.
One West Midlands postie admitted leaving all first-class mail behind on a recent shift — while a manager 'ticked a box' claiming it had gone out.
Royal Mail insists its reforms are 90% complete and that it now delivers to 95% of UK addresses daily, up from 88% before DM26.
