Ticket resale giant Viagogo slams Raye's 'absurd' manual checks and calls for an overhaul of the ticket market

Viagogo blames primary ticket sellers for the surge in touts using bots to snap up seats. The resale firm wants a crackdown on touts. Raye hit out at touts last week, saying they had 'overwhelmed' sign-ups for her Royal Albert Hall show.

Raye brought in manual checks to stop AI-driven touts grabbing her tickets.